We are authorized to collect personally identifiable information (PII) from you by the Centers for Medicare and Medicaid Services (CMS). Any PII we collect is used to assist you in (a) applying for Marketplace coverage or financial assistance; (b) enrolling in a Marketplace-qualified health plan; and (c) checking the status of your coverage and making updates throughout the year.
If you choose to give us PII, we may share this information with CMS and/or the insurance carrier you enroll with. CMS will maintain this information in a federal System of Records. PII is used or disclosed only under the following circumstances: apply for health insurance coverage or financial assistance, determine eligibility for health coverage; determine eligibility for premium tax credits and cost-sharing reductions; choose an insurance plan; enroll in a health plan; check the status of coverage; and make updates to your health insurance application.
Any PII you provide is voluntary. If you choose not to provide us with the PII requested, or not respond to certain questions, we may not be able to help you enroll in a qualified health plan through the Marketplace. In this case, we recommend reaching out to the Marketplace Call Center directly at 1-800-318-2596 (TTY: 1-855-889-4325) for further assistance.
For more information, please review the CMS Privacy Notice on HealthCare.gov.